Order Cancellation Policy (Apparel)
We understand plans change. This policy explains how to cancel or modify orders for men’s and women’s apparel at Verse Siyles.
Standard Cancellation Window
• Free cancellation within 24 hours of order placement (before shipment)
• After 24 hours but before shipment: 10% processing fee may apply (covers picking/packing and carrier label costs already incurred)
• After shipment: orders can’t be cancelled; please use our Returns & Exchanges process after delivery
How to Cancel or Modify
1) Email:ramrameshwaram94@gmail.com (subject: Cancel Order #12345)
2) Phone: +91 9711881756 (have your order number ready)
3) Request address changes, size/color edits, or item removals as soon as possible
Preorders & Backorders
• Cancel anytime before we begin fulfillment; once allocation/packing starts, our standard window applies
Special/Non‑Cancellable Items
• Personalized/monogrammed items
• Final sale/clearance items
Refunds for Cancellations
• Refunds issued to the original payment method within 3–7 business days after approval
• Any shipping fees paid are refunded only if the order hasn’t shipped
Shipped Orders: Options
• Refuse delivery (where permitted) — may reduce processing time, but shipping costs might be non‑refundable
• Accept delivery and submit a return under our Refund & Exchange Policy (Apparel)
Carrier Delays & Address Issues
• If a carrier delay or address error prevents timely delivery, contact us immediately so we can intervene with the courier
International Orders
• Duties/taxes charged by customs are not refundable by us; check with your local authority for potential recovery
Contact
• Email: ramramind2025@gmail.com
• Phone: +91 9211394325
• Company: RAM RAMESHWARAM INNOVATION SERVICES PRIVATE LIMITED
• Store: Verse Siyles
We aim to be flexible and fair—if you need help, reach out as soon as possible so we can assist before your order ships.